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Cookie policy

Vimeo Cookie Policy
Last Updated: June 25, 2024

Vimeo.com, Inc. ("Vimeo", "we", or "us") uses cookies and similar tracking technologies on Vimeo.com, Livestream.com (and related sites), Vimeo-branded applications for connected devices ("apps"), the Livestream video player and the Vimeo embeddable video player. This Cookie Policy includes information about the placement and use of cookies and similar technologies on your device, and forms part of the Vimeo Privacy Policy.

Cookie Basics
A cookie is a small text file that is stored in your web browser that allows Vimeo or a third party to recognize you using a unique identifier.

Who sets them: First-party cookies are set by Vimeo. Third-party cookies are set by companies other than Vimeo, such as analytics providers and advertisers.

What they do: "Essential" cookies enable services we offer. "Non-essential" cookies may enable additional functionality, help us understand how our services are being used (i.e., analytics), and help us deliver and measure the success of our advertisements. Some cookies may track you across multiple websites you visit (including ones not operated by us) to help deliver advertisements that may be relevant to you.

How long they last: Cookies may be either "session" or "persistent." A session cookie expires (i.e., is deleted) when you close your browser. A persistent cookie remains until it expires or you delete the cookies via your browser settings. Expiration dates are set in the cookies themselves and vary in length, depending on the purpose of the cookie.

Cookies Found on Vimeo Services
We use all types of cookies in our web-based services.

Vimeo websites: When you visit a Vimeo website, Vimeo and third parties will set cookies in your browser. Vimeo sets essential cookies to support the core functionality of our websites. For example, essential cookies allow you to log in to your account and make purchases, and they help us to protect against bots and other security threats. Non-essential cookies are set for purposes including generating analytics, measuring the effectiveness of our advertising campaigns, and supporting our sales process.

Vimeo video player: For information about cookies set by Vimeo’s embeddable video player, refer to our Help Center. Please note that a third-party website may place cookies of its own. We have no control over third-party websites or the cookies they set.

Changing Your Cookie Preferences
You may limit the cookies set in your browser by taking the steps described below. Note that declining cookies may impact your ability to use our services.

Do not sell: You can opt out of the sale or sharing of your data for advertising purposes via the "Your Privacy Choices" link in the footer of our website. The link is available on pages where data is collected for purposes of selling or sharing, and opting out is effective on a go-forward basis.

Browser settings: You may change your browser’s settings to delete cookies that have already been set and to reject new cookies. To learn more, visit the help pages of your browser:

Firefox
Chrome
Safari
Microsoft Edge
Internet Explorer
You may also visit our sites in your browser’s "private" or "incognito" mode, in which case cookies will be set, but deleted when you close your browser.

Third-party advertising opt outs: Certain third parties provide ways to opt out of advertising cookies across multiple sites. You can learn more by visiting the sites of the Network Advertising Initiative (https://optout.networkadvertising.org) or the Digital Advertising Alliance (https://www.aboutads.info). In addition, there are third party plug-ins and apps that help manage cookies.

Google cookies: Google provides ways to manage or opt out certain of its advertising cookies (https://adssettings.google.com) and analytics cookies (https://tools.google.com/dlpage/gaoptout). You may read Google’s Privacy Policy at https://policies.google.com/privacy.

Similar Technologies
We use technologies that resemble cookies to help track user activities and preferences. For example, we may use web beacons (tiny graphics with a unique identifier embedded on web pages or emails) to track your activities and communicate with cookies. You cannot opt out of web beacons used on webpages, but you can limit their use by opting out of the cookies they interact with. You can opt out of web beacons used in emails by setting your email client to render emails in text mode only.

Mobile Apps
Our apps (e.g., for iOS and Android) do not use cookies, but may use tracking technologies to, for example, authenticate you as a registered user, allow you to use the app’s features, and help us understand how our apps are being used. You cannot opt out of these mobile tracking technologies, but you may delete your apps and use the web versions of our services instead.

Vimeo Create Addendum

Vimeo Create Addendum
Last Updated: December 14, 2023

This Vimeo Create Addendum is a part of Vimeo’s Terms of Service and governs your use of our video creation tools (“Vimeo Create”).

Availability. The Vimeo Create features available to you will depend on your plan or, if you are a member of a team account, your user role.
License by You. You may submit your own audio, images, text, video clips, and other works of authorship (collectively, “Your Content”) to us for the purpose of creating a video using Vimeo Create. By doing so, you grant Vimeo a limited, worldwide, royalty-free license to analyze and make derivative works from Your Content for the purpose of creating a video at your direction. If you save the video, you will be deemed to have submitted the video pursuant to Section 6.1 of the Terms of Service.
License from Vimeo. Subject to your compliance with the terms hereof, Vimeo hereby grants you a limited, revocable, worldwide, royalty-free, non-exclusive, non-sublicensable and non-assignable right and license to use, stream, distribute, publicly perform and display each video created using Vimeo Create for any permitted purpose. You may not create videos using Vimeo Create for third parties.
Licensed Content. We may provide stock audio, images, or videos from third-party licensors (collectively, “Licensed Content”) for use in videos that you create using Vimeo Create. Subject to your compliance with the terms set forth herein, you may: (a) use Licensed Content available to your account type solely for creating original videos using Vimeo Create; and (b) distribute videos containing Licensed Content solely on or through Vimeo owned-and-operated online properties, YouTube, Facebook, Instagram, Twitter, and other similar online platforms that allow users to upload and share content. You may not distribute videos containing Licensed Content through any other means without our prior written approval.
Restrictions. You may not (a) resell or file-share Licensed Content separately from your videos; (b) use or distribute Licensed Content other than as expressly permitted herein; or (c) create works that contain, in substance, only Licensed Content. You may only use Licensed Content from editorial collections in an editorial manner (i.e., relating to events that are newsworthy or of public interest), and not for any commercial, promotional, endorsement, advertising, merchandising, or any other purpose.
Intellectual Property. As between you and us, all Licensed Content is owned by the applicable licensor and Your Content is owned by you. All rights not expressly granted herein are reserved.
Other Terms. All other terms set forth in Vimeo’s Terms of Service (including Section 7 (Your Obligations)) govern your use of Vimeo Create. To the extent there is an express incon

Vimeo Acceptable Use Community Guidelines

Vimeo Acceptable Use Community Guidelines
Last updated: July 8, 2024

All users of Vimeo Services, as defined in our Terms of Service, must comply with our Acceptable Use Policy, which places restrictions on how you may use such Services. In these Guidelines, we explain how we interpret those restrictions (Sections 1, 2 and 3 below) and enforce them (Sections 4, 5 and 6 below).

We’re committed to respecting the internationally recognized human rights set out in the United Nations Guiding Principles on Business and Human Rights, including by enforcing our Terms of Service and Acceptable Use Policy in a way that balances free expression and privacy with our responsibility to keep Vimeo and the broader community safe from harmful materials. Help us do that by following our Guidelines and reporting content that might violate them.

1. Content
All content -- videos, recordings, livestreams, text, images -- that you submit to us or create using our Services must comply with our Acceptable Use Policy, the contents of which are explained below.

1.1 Copyright
Before you submit any content, you must ensure that you have all necessary rights to do so. You must either own the content, have obtained appropriate licenses, or have some other clear legal basis to upload it. If your content contains any third-party works (like background music or stock footage), you must also have the right to include those works in your content.

Uploading infringing materials may expose you to legal liability and could result in the termination of your account in accordance with our Copyright Policy. For more information on copyright issues, please read our Copyright Law FAQ.

1.2 Creation Rule (Vimeo.com free accounts only)
Free members of Vimeo.com may only upload videos that they materially developed. Read More

1.3 Content Restrictions
We have reprinted all of the content restrictions listed in subsection 5.2 of our Acceptable Use Policy here, along with additional guidance (click the “read more” links to expand various sections). You may not upload content that:

Infringes any third party’s copyrights or other rights (e.g., trademark, privacy rights, etc.) Read More
Is sexually explicit (e.g., pornography) or promotes a sexual service Read More
Is defamatory Read More
Is harassing or abusive Read More
Contains hateful or discriminatory speech Read More
Promotes or supports terror or hate groups Read More
Provides instructions on how to assemble explosive/incendiary devices or homemade/improvised firearms Read More
Exploits or endangers minors Read More
Depicts or encourages self-harm or suicide Read More
Depicts (1) unlawful real-world acts of extreme violence, (2) vivid, realistic, or particularly graphic acts of violence and brutality, (3) sexualized violence, including rape, torture, abuse, and humiliation, or (4) animal cruelty or extreme violence towards animals Read More
Promotes fraudulent or dubious money-making schemes, proposes an unlawful transaction, or uses deceptive marketing practices Read More
Conveys false or misleading claims about (1) vaccination safety, or (2) health-related information that has a serious potential to cause individual or public harm Read More
Spreads false or misleading information about voting or seeks to obstruct voting Read More
Contains (1) claims that a real-world tragedy did not occur; (2) false claims that a violent crime or catastrophe has occurred; or (3) false or misleading information (including fake news, deepfakes, propaganda, or unproven or debunked conspiracy theories) that creates a serious risk of material harm to a person, group, or the general public Read More
Violates any applicable law
1.4 Screen Name, Profile Picture and Avatar
You may not use screen names, profile pictures or avatars that are offensive (e.g., names with explicit language), depict any nudity, display symbols associated with gangs, hate groups, or terror organizations, or violate the content restrictions in Section 1.3 above.

1.5 Considerations
In making decisions, we consider the entire context of the content to determine whether there may be a valid reason for including certain types of speech, such as newsworthiness, discussion of a religious text, criticism, or dramatic or narrative purposes (for fictional works). Such purposes may not be used, however, as mere devices to justify problematic speech (i.e., Restricted Content under our Acceptable Use Policy, as detailed in Section 1.3 above). We may also consider related content (like title, description, and tags) and information outside of Vimeo, such as the user’s activities elsewhere, materials linked from Vimeo, and the intended audience.

1.6 Captioning
If you submit content that is also distributed on television, you must provide captioning. Similarly, if you are under any legal obligation to provide captioning, you must do so. Even if you are not required to do so, we strongly encourage you to provide them so that we can provide the best experience possible for people who may have difficulty viewing or listening. For Vimeo.com, please read our Captions and Subtitles article for more information.

1.7 Content Ratings (Vimeo.com only)
For Vimeo.com only: In some cases, you might submit content that complies with our terms, but may not be suitable for all audiences. If you submit a video that, for example, contains permissible nudity, sexuality or other adult themes, you must rate it as “Mature.” Please read our Content Rating guidance for more information.

1.8 AI-Generated Content Label (Vimeo.com only)
For Vimeo.com only: You must label content that has been meaningfully altered or synthetically generated when it appears to be realistic. This includes content that, in whole or in part:

Portrays a real person saying or doing something they didn't.
Alters footage of an actual event or location.
Creates a lifelike scene that didn’t take place.
You don’t need to label content that is clearly unrealistic, animated, includes special effects, or has used generative AI for production assistance.

We may automatically apply a label when you use our creation and editing tools or when we detect altered or synthetically generated content. Please read our AI Content Label guidance for more information.

2. Restricted Users
Certain users may not use our services, regardless of their content. These are: gangs, hate groups, terror organizations, members of the foregoing, and persons who are subject to U.S. sanctions. In certain cases, persons who are subject to sanctions by a non-U.S. government may also be included in this category. In addition, if you are in a country or region that is subject to comprehensive U.S. sanctions, you may not purchase software services or hardware from us. Read More

3. Conduct
Our Code of Conduct, Section 5.3 of our Terms of Service, sets rules that bar users from (among other things) harassing other users, interfering with our technical measures, spamming, or engaging in inauthentic behavior. “Spamming” includes mass distribution of the same or similar content, content containing links intended to sell the user some dubious item, and the use of bots, scripts, or other automated tools for any purpose. “Inauthentic behavior” includes creating fake accounts, liking or commenting on your own content using another account, and purchasing likes or comments from third-parties

4. Reporting Suspected Violations
If you see conduct that violates our terms, you may report it by either flagging it (where provided) or contact us. For Vimeo.com, please read our Reporting Abuse article for more information.

If you believe that someone has infringed your copyright, please submit a takedown notice using our Copyright Policy. If you are a law enforcement agency seeking information pertaining to a criminal investigation, please consult our Law Enforcement Guidelines.

5. Enforcement
5.1 Approach to Moderation
We endeavor to review specific content that is flagged by our users, third parties, and certain software-based systems. We do not endeavor to review every piece of content uploaded to our systems. In addition, when we do review content, it is usually for a particular reason, and so we do not endeavor to review it for all possible terms violations. Nor do we “pre-clear” any content before submission.

5.2 Suspensions, removals and terminations
Violations may result in suspension or removal of videos, account privileges, or your entire account. Account removal will occur in severe cases, such as where you have wilfully or repeatedly violated our terms or have uploaded extremely inappropriate content. If your account is permanently removed, you may not create a new account.

We endeavor to notify account holders of our enforcement decisions by emailing the registered email addresses on file. For this reason, it is important that you keep the email addresses up to date and regularly check your email.

We may, where appropriate, grant grace periods to comply with our requirements. The failure to address our concerns within the provided timeframe will be considered a violation itself absent good cause.

5.3 Appeals
If you believe that we have made a mistake in moderating your account, you may submit a request to reconsider our decision. Read More

6. Legal Effect
These Guidelines provide our definitive views on our restrictions, but are not meant to be exhaustive and shall not be construed to impose limitations or obligations on Vimeo that do not appear in our Terms of Service. We may, from time to time, update our Guidelines to provide guidance on new situations that may arise.

Copy right policy

Vimeo Copyright Policy
Last Updated: September 1, 2022

This Vimeo Copyright Policy is a part of Vimeo’s Terms of Service and sets forth the process by which copyright holders and their agents may remove allegedly infringing materials available on one of Vimeo’s online services.

1. DMCA Policy
Vimeo respects the intellectual property of others and expects its users to do the same. Each user must ensure that the materials they upload do not infringe any third-party copyright. Vimeo will promptly remove materials in accordance with the Digital Millennium Copyright Act (“DMCA”) when properly notified that the materials infringe a third party's copyright. Vimeo will also, in appropriate circumstances, terminate the accounts of repeat copyright infringers.

In filing any request, please ensure that your notice is complete and that your statements are accurate. If we request additional information necessary to make your notice complete, please provide that information promptly. If you fail to provide the required information, your request may not be processed further. For non-copyright complaints, please see our Trademark Infringement Complaint Form or our Privacy Complaint Form.

2. DMCA Takedown Notices
To request the removal of materials based upon copyright infringement, you must file a notice containing the following:

Your name, address, telephone number, and email address (if any).
A description of the copyrighted work that you claim has been infringed.
A description of where on Vimeo’s service the material that you claim is infringing may be found, sufficient for Vimeo to locate the material (e.g., the URL for the video).
A statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law.
A statement by you UNDER PENALTY OF PERJURY that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Your electronic or physical signature.
You may file your notice:

Online: Vimeo DMCA Claim Form
By email: dmca@vimeo.com
Offline: Vimeo's Copyright Agent
Vimeo may disclose notices with affected users and third-party databases that collect information about copyright takedown notices.

3. DMCA Counter-Notifications
If you are a Vimeo user who wishes to challenge the removal of materials caused by a DMCA takedown notice, you must file a counter-notification containing the following:

Your name, address, and telephone number.
A description of the material that was removed and the location on Vimeo’s service where it previously appeared (e.g., the URL of the video).
A statement UNDER PENALTY OF PERJURY that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, any judicial district in which Vimeo may be found (the United States District Court for the Southern District of New York), and that you will accept service of process from the person who filed the original DMCA notice or an agent of that person.
Your electronic or physical signature.
You may submit this notice:

Online: Vimeo DMCA Counter-Notification Form
By email: dmca@vimeo.com
Offline: Vimeo's Copyright Agent
Vimeo will forward any complete counter-notification to the person who filed the original DMCA notice. The copyright owner(s) may elect to file a lawsuit against you for copyright infringement. If we do not receive notice that such a lawsuit has been filed within ten (10) business days after we provide notice of your counter-notification, we may restore the challenged materials. Until that time, your materials will remain removed.

4. Repeat Infringers
Vimeo will terminate user accounts that receive three (3) DMCA strikes. A “DMCA strike” accrues each time that material is removed from a user’s account due to a DMCA notice. We may group multiple DMCA notices received within a short period of time as a single DMCA strike.

We may remove a DMCA strike in appropriate circumstances, such as where (1) the underlying material is ultimately restored due to a DMCA counter-notification; or (2) the claimant withdraws the underlying notice.

We may terminate user accounts that receive fewer than three (3) DMCA strikes in appropriate circumstances, such as where the user has a history of violating or willfully disregarding our Terms of Service.

5. Vimeo's Copyright Agent
You may address inquiries to Vimeo’s Copyright Agent:

Vimeo.com, Inc.
Attn: Legal Dept. – Copyright Agent
330 West 34th Street, 5th Floor
New York, New York 10001

dmca@vimeo.com

Refund policies

About Refunds for Vimeo subscriptions
We offer refunds for self-service plans purchased via desktop or through the web browser on your mobile device for up to 14 days for annual plan subscriptions or 3 days for monthly plan subscriptions following the purchase of a plan under certain criteria. If your local law requires a longer refund eligibility period, then the longer time period will apply. There are additional considerations regarding refunds for purchases made via mobile apps or plans that purchased additional seating.

For our full refund policy, visit our Terms of Service.

💡 Tip: If you are on an Enterprise account, please review our Enterprise terms and contact your account manager with any payment-related questions.

In this article, learn:

How to request a refund
About refunds for add-on seating
About partial refunds
How to get a refund for purchases made through Google Play
How to get a refund for purchases made through Apple
How do I request a refund?
If you are the account owner and you are requesting an eligible refund within the refund period, please contact support.

⚠️ Note: If you are on a Starter, Standard, or Advanced plan and have team members assigned to your Vimeo account, be sure to unassign your team members from the seat they’re assigned to. We won’t be able to refund you if any seats are assigned to your team members. Learn more at ‘Add and remove team members on your account’.

I bought too many seats for my team when I initially purchased my plan. Can I get a refund for the seats I don't need?
As per our terms of service:

You are eligible for a refund if:

You are the account owner AND
You are requesting a refund for both the plan purchased and additional seats purchased initially AND
You are requesting a refund during the refund period
You are not eligible for a refund if you request a refund for any additional seats purchased after your initial purchase or if you are outside of the refund eligibility period. Add-on seat purchases are non-refundable.

Can I receive a partial refund for my purchase?
We cannot accommodate any partial or pro-rated refund requests.

This includes partial refunds to account for time, seat capacity, or storage quota not used.

Refunds for Google Play Purchases
For purchases made via Google Play, you can either contact us to request a refund or request a refund through Google Play support. Refunds on Google Play purchases are subject to our refund policy.

Refunds for Apple Purchases
We are unable to process refunds for purchases made through Apple iTunes or the App Store. To request a refund for a subscription purchased through Apple, you will need to contact Apple Support. Since the purchase was made through Apple's app platform, it is subject to their refund policy and must be handled by Apple's support team.

⚠️Note: Refunds will not be offered if your account is terminated due to Guidelines violations.

Government addendum

Vimeo Government Entity Addendum
Last Updated: April 15, 2021

This Vimeo Government Entity Addendum is a part of Vimeo’s Terms of Service and sets forth additional terms for U.S. government entities that conduct business with Vimeo.

1. Amendment to Terms of Service.
To the extent that you are (a) an official United States federal, state, or local government agency or body, (b) using our services in your official capacity, and (c) are prohibited by any law, regulation, rule, or ordinance from accepting all provisions of the Terms of Service, the following amendments to the Terms of Service apply:

1.1 The indemnification provisions do not apply to you.

1.2 The mandatory arbitration provisions do not apply to you.

1.3 The choice of law and choice of venue provisions do not apply to you.

1.4 If you have purchased subscription services, your subscription shall not automatically renew unless you continue using the applicable service after the then-current term.

1.5 If your profile page is public, you shall identify yourself by your official agency/body name on the page and provide a link to your official website (if any).

1.6 We may identify you as a customer in our marketing and investor materials, but we will not suggest that you endorse or prefer our services or that you consider them to be superior to other products or services.

2. Children’s Internet Protection Act.
Upon request by a school, library, or other publicly-funded institution, we will impose mandatory filtering of self-rated mature content on IP addresses associated with the institution. Please contact us here for details. You must provide the relevant IP range and update us if it changes.

3. U.S. Government Contracting.
Vimeo provides the Services, including related documentation, to the U.S. Government as "commercial items," "commercial computer software," and "commercial computer software documentation" as defined in the Federal Acquisition Regulation. The Services are licensed to you with only the rights provided under the Terms of Service.

Vimeo is registered in the System for Award Management (SAM) to conduct business with the U.S. Government.

Third party Service addendum

Third-Party Service Addendum
Last Updated: July 22, 2024

This Third-Party Service Addendum is a part of Vimeo’s Terms of Service and governs your use of third-party services (“Third-Party Services”) that you choose to use in connection with our services (for the purpose of this Addendum, the “Vimeo Services”). Third-Party Services may include third-party platforms (such as the Apple App Store and Google Play), third-party APIs, third-party logins, and other integrations of third-party services within Vimeo Services (e.g., email service providers, payment providers, analytics providers, etc.).

1. General
We may disallow you from using or connecting your Vimeo account to any Third-Party Service based upon a violation of our Terms of Service. We may disallow you from connecting your Vimeo account to any unauthorized Third-Party Service for any reason.

2. Third-Party Agreements
Your use of Third-Party Services is governed by the terms of service agreements of the respective service providers. You are solely responsible for your own compliance with these agreements. Failure to comply may result in the termination of your account with a Third-Party Service provider and inability to use a particular feature we offer.

3. Privacy
By using a Third-Party Service, you agree that your personal information may be collected by the applicable service provider. Such information is governed by the service provider’s privacy policy, not Vimeo’s.

4. Functionality
Certain features that we provide only work when you connect certain Third-Party Services. Your failure to do so may result in limited or unavailable functionality. We will not be responsible for any feature unavailability that arises from your inability to maintain an account with a Third-Party Service.

5. Customer Support
Vimeo is not responsible for providing customer service with respect to Third-Party Services.

6. No Representations or Warranties
Vimeo is not responsible for actions or omissions by Third-Party Service providers and makes no representations or warranties about those services. Vimeo does not guarantee that it will maintain any specific integration with any Third-Party Service and it reserves the right to modify integrations, discontinue integrations, swap providers, or provide the same service by itself.

7. Specific Third Parties
7.1 Apple
With respect to our Apps for iOS or tvOS only, Apple, Inc. (“Apple”) shall be deemed an intended third party beneficiary of the terms of our terms of service that apply to our Apple Apps vis-a-vis you. In addition, and without creating any obligation, Vimeo, not Apple, shall be responsible for fulfilling any obligations relating to the operation of our Apple Apps except for any obligations arising from Apple’s contracts with you.

7.2 Google Maps
If you use the Google Maps features or content on Vimeo, you agree to be bound by the Google Maps/Google Earth Additional Terms of Service, available at https://maps.google.com/help/terms_maps.html, and Google’s Privacy Policy, available at https://policies.google.com/privacy.

7.3 Google reCAPTCHA Enterprise
Vimeo has implemented reCAPTCHA Enterprise in the Vimeo Services. Your use of reCAPTCHA Enterprise is subject to Google’s Terms of Service, available at https://policies.google.com/terms, and Google’s Privacy Policy, available at https://policies.google.com/privacy.

7.4 LinkedIn
If you connect your LinkedIn account to your Vimeo account, Vimeo will receive and store certain LinkedIn profile data. Vimeo will delete any stored LinkedIn data if you disconnect your account.

7.5 Samsung Tizen
If you are on an Enterprise plan and order a Samsung Tizen application powered by our "Vimeo OTT" platform, you agree to be bound by Samsung Electronics Co., Ltd.'s Terms and Conditions, available at https://seller.samsungapps.com/tv/contract/tnc.

7.6 Shopify
If you connect your Shopify Merchant account, Vimeo’s Shopify App may be linked to your Vimeo account. Vimeo is solely responsible and liable for the Vimeo Shopify App(s), including liability arising from development, use, marketing or distribution of or access to the Vimeo Shopify App(s). Shopify is not liable for any harm that may result from installation or use of the Vimeo Shopify App(s). Except where expressly stated by Shopify, Shopify cannot provide assistance with the installation or use of the Vimeo Shopify App(s).

7.7 Slack
If you connect your Vimeo and Slack accounts, we may collect the following information from Slack: Channel ID, Channel Name, Webhook URL, and Configuration URL. We will use this data solely for the purpose of providing the integration functionality and will retain it only as long as the integration is active. If you disconnect the Slack integration from Vimeo, we will promptly delete all of the data that is associated with the specific integration.

7.8 YouTube
If you use the YouTube API, you agree to be bound by YouTube’s Terms of Service, available at https://youtube.com/t/terms, and Google’s Privacy Policy, available at https://policies.google.com/privacy. If you have connected your YouTube account to your Vimeo account via the YouTube API, you may revoke access to your data via the Google security settings page, available at https://myaccount.google.com/permissions. If you upload content to YouTube that is made for kids, you must set your channel or video’s audience on YouTube’s website accordingly.

Enterprize terms

Vimeo Enterprise Terms
Last Updated: July 31, 2024

These Vimeo Enterprise Terms ("Enterprise Terms") apply to individually-negotiated order forms ("Order Forms") executed by Vimeo.com, Inc. ("Vimeo", "we", "us", or "our") or our authorized resellers, and you. Upon execution, the Order Form, together with these Enterprise Terms, form a binding agreement ("Agreement"). These Enterprise Terms shall not apply to "self-service" purchases (i.e., those made directly from our websites without involvement of our sales team).

1. Products and Services
Except as otherwise stated in this Section 1, the products and services you order from us are governed by our standard Terms of Service, available at https://vimeo.com/terms, as modified by these Enterprise Terms.

SaaS Subscriptions: Subscription services will be deemed made available on the Start Date (stated in the Order Form), regardless of when you start using all or part of the services, and for the duration of the Initial Service Period (stated in the Order Form). If an Order Form is executed or returned to Vimeo after the stated Start Date, Vimeo may adjust the Start Date and End Date (without changing the length of the Initial Service Period) based upon the date Vimeo makes the services available to you. You may need to create an account, upload assets, or provide certain information in order to start using the services.

If your subscription services are subject to a Service Level Agreement as indicated on your Order Form, or if you purchased Livestream subscription services prior to April 16, 2020, we provide the uptime commitment set forth in our Service Level Agreement available at https://vimeo.com/enterpriseterms/sla.

Our collection and use of personal data is governed by our Enterprise Data Processing Addendum available at https://vimeo.com/enterpriseterms/dpa, except to the extent personal data is processed in connection with our “Vimeo OTT” platform, in which case the Vimeo OTT Data Processing Agreement, available at https://www.vhx.tv/data-processing, governs.

Apps: Applications for third-party platforms ("apps") will be developed after the Start Date and after you have provided all required assets and approvals. Apps may need to be approved by a third-party platform or store, which may have content guidelines that differ from Vimeo’s. You will remain responsible for fees if any app is rejected based upon your content or conduct.

Live Production Services: Orders for live production services (i.e., assistance in facilitating live streaming of events) are governed by these Enterprise Terms and our Production Services Addendum available at https://vimeo.com/enterpriseterms/production-services.

2. Term
If you have ordered subscription services, the Agreement begins on the Start Date and continues for the Initial Service Period. Unless otherwise stated in the Order Form, your Agreement will automatically renew for successive 12-month periods (each a "Renewal Period") until either party provides at least thirty (30) days’ written notice of non-renewal before a Renewal Period begins. The Initial Service Period and any Renewal Period(s) shall be referred to as the "Term."

3. Termination
Either party may terminate the Agreement if the other party fails to cure any material breach thereof within fifteen (15) days of written notice of the breach.

We may terminate the Agreement immediately if you (a) repeatedly violate our Acceptable Use Policy; or (b) become insolvent, enter bankruptcy, reorganization, composition or other similar proceedings under applicable laws, whether voluntary or involuntary, or admit in writing your inability to pay your debts, or make or attempt to make an assignment for the benefit of creditors.

Upon expiration or termination of the Order Form or this Agreement for any reason, all rights granted to you under this Agreement will immediately terminate, Vimeo may immediately suspend or remove your accounts (and any content therein) associated with the Agreement, and you must immediately stop using the services and remove any of your Vimeo-powered apps from third-party platforms.

In the event of termination for your breach, (a) you will continue to be responsible for all fees (which shall be accelerated if unpaid); (b) any revenue payable to you shall be forfeited; (c) you may not create or use a self-service account with us; and (d) we may terminate any other agreements with you.

4. Prices and Fees
You will pay the amounts set forth in your Order Form plus any applicable taxes. If the Order Form does not list any price for an ordered product or service, you will pay Vimeo's then-current standard prices. If the Order Form lists zero as the price, this indicates that the product or service is bundled with another paid product or service and shall not be construed as a standalone commitment to provide a free product or service. At the beginning of a Renewal Period (if any), we will increase prices as stated in your Order Form or upon notice.

If your usage exceeds stated limitations in the Order Form, Vimeo may charge you overage fees. You are responsible for monitoring your own usage. Vimeo shall not be required to limit your usage or inform you if you are about to exceed usage limitations.

Sales and value-added taxes may apply to all purchases. You are solely responsible for paying such taxes or demonstrating that you are exempt.

Except in the event of your termination of the Agreement for Vimeo’s uncured material breach, all payment obligations are non-cancelable and paid amounts are non-refundable. Any refund policy set forth on our website or marketing materials (which apply to self-serve accounts) shall not apply.

5. Payment Terms
You must pay all fees using a valid payment method or, if we permit, by invoice. All invoices are payable within thirty (30) days after the invoice date without offsets or deductions of any kind. Fixed fees may be invoiced in advance at the start of each period. Variable fees (e.g., overage fees, transactional fees, etc.) will be invoiced in arrears. You agree to receive invoices by email to the billing contact stated on the Order Form. Certain types of fees may be paid through systems we provide without an invoice.

If you enroll in automatic payments, you authorize Vimeo’s payment vendor to (a) store your payment method for future payments by you and any users with access to your billing account, and (b) automatically debit your bank account or debit card, or charge your credit card, on a recurring basis no earlier than two (2) days before your invoice due date until you terminate your authorization online at https://billing-account.vimeo.com. The amount of each automatic payment will be the then-balance on your account as stated on your invoice. If you find a billing error and notify us at least three (3) days before your invoice is due, we will attempt to correct the error before the next automatic payment. Otherwise, if we are unable to correct the error before the next automatic payment, we will work with you in good faith to address such error in the form of a credit to your account.

In the event of late payments or nonpayment: (a) we may deduct amounts owed from any revenue owed to you until all fees are paid; (b) we may suspend or limit service to you until all fees are paid; (c) we may charge interest of up to 1.5% per month or the maximum allowable by law (whichever is lower) on past-due amounts; and (d) you agree to pay our reasonable costs of collection (including court filing fees and attorneys’ fees).

Invoiced amounts will be deemed accounts stated and may not be disputed after six (6) months after the invoice date. No endorsement or statement on any check or payment or accompanying document will be construed as an accord or satisfaction. All amounts are expressed, and must be paid, in U.S. dollars.

6. General
You grant us permission to use your name and logo on our customers lists, marketing pitch-books, and investor materials. Neither party shall issue any press release about their relationship without the prior written consent of the other.

The Order Form may not be modified except in a writing signed by each party. Vimeo may modify these Enterprise Terms or any applicable online terms of service by posting a revised set of terms on its website. Except for changes that Vimeo determines are required by applicable law or regulation and changes that concern Vimeo’s Acceptable Use Policy, (a) any changes will apply prospectively; and (b) your consent shall be required for any changes that materially diminish your rights.

Any assignment of the Agreement by you without our prior written consent shall be void.

The Agreement constitutes the entire agreement and understanding between the parties as to the subject matter thereof and supersedes all prior agreements and understandings, written or oral, including any proposals, price quotes, and non-disclosure agreements. No additional terms set forth in any subsequent "purchase order" or "clickwrap" agreement that may be presented to and clicked through by us as part of your procurement or payment portal will have any binding effect. No Vimeo reseller, agent, or employee is authorized to make any modification, extension, or addition to this Agreement.

To the extent there is any inconsistency between your Order Form and any online document, the following documents shall control, in this order: (a) the Order Form; (b) these Enterprise Terms, (c) the Enterprise Data Processing Addendum (if applicable) and (d) the online terms of service referenced herein.

This Agreement incorporates the following documents (and no others) by reference:

Terms of Service Agreement
Service Level Agreement
Enterprise Data Processing Addendum
Vimeo OTT Data Processing Agreement
Production Services Addendum

API License addendum

Vimeo API License Addendum
Last Updated: June 17, 2020

This Vimeo API License Addendum (the "API Addendum") is a part of Vimeo’s Terms of Service and applies to your use of the Vimeo API, Vimeo OTT API, and Livestream API (defined below) and related tools and documentation.



1. Definitions. The following terms have the following meanings:

1.1. "Access Keys": The key and secret required for Advanced Applications.

1.2. "Access Token": A representation of an End User who has approved your Application.

1.3. "Application": Any application that you develop using the Developer APIs to use, search, display, upload, and/or modify the Vimeo Content.

1.4. "Advanced Application": An Application that can access private data on a Vimeo Website or modify the Vimeo Content.

1.5. “Developer APIs”: The Vimeo API, the Vimeo OTT API, and the Livestream API.

1.6. "Developer Tools": Vimeo’s software development kit, tools documentation, and other content available on our developer websites (developer.vimeo.com, dev.vhx.tv, and livestream.com/developers) other than the Developer APIs and the Vimeo Player.

1.7. "End User": A user of a Vimeo Website or an Application, as applicable.

1.8. "End User Credentials": An End User’s log-in credentials, including email address and password.

1.9. "Livestream API": The Livestream API (Application Programming Interface) is a REST-based interface that allows third parties to set and retrieve data on the website located at www.livestream.com in a secure and standardized fashion. With proper End User authentication, we provide access to various features of the Livestream API, including the ability to manage events and videos.

1.10. "Vimeo API": The Vimeo API is a REST-based interface that allows third parties to set and retrieve data on the website located at www.vimeo.com in a secure and standardized fashion. With proper End User authentication, Vimeo provides access to various features of the Vimeo API, including the ability to manage videos, contacts, groups, and channels.

1.11. "Vimeo Content": All content or data that is stored or transmitted by Vimeo or its End Users and metadata associated with such content, including End User Credentials.

1.12. "Vimeo Marks": The VIMEO and LIVESTREAM word marks and stylized logos, which are U.S. registered trademarks of Vimeo or its subsidiaries.

1.13. "Vimeo OTT API": The Vimeo OTT API is a REST-based interface that allows third parties to set and retrieve data on Vimeo-powered OTT channels in a secure and standardized fashion. With proper End User authentication, Vimeo provides access to various features of the Vimeo OTT API, including the ability to manage products, customers, videos, collections, authorizations, and analytics.

1.14. "Vimeo Player": The video players provided by Vimeo.

1.15. "Vimeo Website": Websites owned-and-operated by Vimeo, including www.vimeo.com, www.vhx.tv, and www.livestream.com.



2. Limited License. Subject to your compliance with the terms hereof, Vimeo grants you a revocable, limited, worldwide, non-exclusive license to use the Developer APIs and the Developer Tools for the purpose of developing, publicly displaying, and distributing an Application. Vimeo may revoke this license at any time for any reason. Vimeo may also limit calls from your Application at any time for any reason. Upon revocation or termination of the license, you will immediately cease using the Developer APIs and Developer Tools.



3. Conditions Applicable to All Applications. All Application developers must comply with the following conditions:

3.1. You will comply with all laws and regulations (including those applying to personally identifiable information), Vimeo’s Terms of Service, and Vimeo’s Privacy Policy.

3.2. You will not mislead End Users.

3.3. You will not display advertisements within the Vimeo Player (e.g., pre- or post-roll ads, flash overlay ads, etc.) without our prior written consent.

3.4. You will not alter, remove, replace, or mask any aspect of the Vimeo Player (including the playbar, logo, and like, embed, and share features) without our prior written consent.

3.5. You will not charge End Users a fee for using your Application without our prior written consent.

3.6. You will not represent that we have approved your Application without our prior written consent, nor will you suggest that you or your Application is affiliated with us.

3.7. You will only allow uploads from your Application to accounts that we approve. Vimeo may grant approvals to upload to (a) your account only; (b) certain types of accounts only; and (c) all accounts.

3.8. You will comply with our API Best Practices (https://developer.vimeo.com/guidelines/best-practices) in developing your Application.

3.9. You will make it easy for End Users to disconnect from your Application.

3.10. You will not reverse engineer or decompile the Developer APIs.

3.11. You will not crawl or data mine Vimeo Content without our prior written consent.

3.12. You will not introduce malware through the Application.

3.13. You will not modify videos on a Vimeo Website (except that End Users may modify their own videos through your Application).

3.14. You will only request, use, and retain Vimeo Content as necessary to operate, optimize, and modify your Application.

3.15. You will not make API calls exceeding a reasonable amount per day.

3.16. You will immediately forward to us any notices made pursuant to the Digital Millennium Copyright Act with respect to any Vimeo Content.

3.17. You will provide and adhere to a published privacy policy for each of your Applications that clearly and accurately describes to End Users what user information you collect, store, and how you use, process, and share such information with us and any third parties in accordance with all applicable data and privacy laws.

3.18. You will immediately notify us of any data breach or vulnerability resulting in the actual or potential unauthorized disclosure or End User information.



4. Conditions Applicable to Advanced Applications. Developers of Advanced Applications must comply with the following conditions (in addition to Section 3):

4.1. You must obtain End Users' express consent before exposing your Application to them.

4.2. You will only authenticate End Users using one of our provided authentication methods.

4.3. You must apply for Access Keys in order to use an Advanced Application. You will keep Access Keys confidential and not disclose them to third parties including End Users. We may change Access Keys at any time.

4.4. You will not seek or collect End User Credentials without our prior written consent. If we allow you to seek or collect End User Credentials, you will keep such End User Credentials confidential and immediately delete such End User Credentials after receiving an Access Token. Under no circumstances will you retain End User Credentials.



5. Intellectual Property.

5.1. As between Vimeo and you, (a) Vimeo owns the Developer Tools, the Developer APIs, the Vimeo Content, the Vimeo Marks, the Vimeo Player, and the Vimeo Websites; and (b) you own your Application. Except as expressly set forth herein, neither party transfers any right, title, or interest in or to its intellectual property. All rights not expressly granted by us are reserved. We may develop applications and services that are similar to your Application.

5.2. Subject to your compliance with the terms hereof, we grant you a limited, non-exclusive, revocable license to use the Vimeo Marks for descriptive purposes in connection with your Application. You must comply with the Vimeo Brand Guidelines. You may not use the Vimeo Marks in the name or logo of your Application (i.e., you may not call your Application a "Vimeo application") without our prior written consent.

5.3. You grant us a limited, non-exclusive license to use your name, logo, and trademarks for the purpose of listing or featuring your Application. You further grant us permission to link to your Application. The foregoing rights shall not be deemed obligations by Vimeo to promote your Application.



6. Term and Termination. This API Addendum shall constitute a single, integrated agreement between us that governs your use of the Developer APIs and Developer Tools (and any Application that uses them) and shall be separate from any other agreement you have with us with respect to any other products or services. This API Addendum will continue for as long as you use the Developer APIs or Developer Tools or operate an Application that uses them or until we terminate this API Addendum. We may terminate or suspend this API Addendum at any time for any reason with or without cause, and without notice to you. The following provisions will survive termination or expiration: Sections 1, 5.1, and 8.



7. Representations and Warranties. You represent and warrant that (a) you have the right and authority to enter into and perform your obligations herein; (b) you have the right to grant the permissions set forth herein; (c) you will not be breaching any agreement with a third party by entering into this API Addendum; and (d) your Application will not infringe any third party's intellectual property rights or violate any applicable law.



8. Indemnification. You will indemnify, defend, and hold harmless Vimeo and its subsidiaries, parents, affiliates, directors, officers, employees, and agents, from and against all third-party actions arising from: (a) your access to, and use of, the Developer APIs and Developers Tools; (b) your Application or any End User’s use of it; or (c) your breach of this API Addendum.

Third party addendum

Third-Party Service Addendum
Last Updated: July 22, 2024

This Third-Party Service Addendum is a part of Vimeo’s Terms of Service and governs your use of third-party services (“Third-Party Services”) that you choose to use in connection with our services (for the purpose of this Addendum, the “Vimeo Services”). Third-Party Services may include third-party platforms (such as the Apple App Store and Google Play), third-party APIs, third-party logins, and other integrations of third-party services within Vimeo Services (e.g., email service providers, payment providers, analytics providers, etc.).

1. General
We may disallow you from using or connecting your Vimeo account to any Third-Party Service based upon a violation of our Terms of Service. We may disallow you from connecting your Vimeo account to any unauthorized Third-Party Service for any reason.

2. Third-Party Agreements
Your use of Third-Party Services is governed by the terms of service agreements of the respective service providers. You are solely responsible for your own compliance with these agreements. Failure to comply may result in the termination of your account with a Third-Party Service provider and inability to use a particular feature we offer.

3. Privacy
By using a Third-Party Service, you agree that your personal information may be collected by the applicable service provider. Such information is governed by the service provider’s privacy policy, not Vimeo’s.

4. Functionality
Certain features that we provide only work when you connect certain Third-Party Services. Your failure to do so may result in limited or unavailable functionality. We will not be responsible for any feature unavailability that arises from your inability to maintain an account with a Third-Party Service.

5. Customer Support
Vimeo is not responsible for providing customer service with respect to Third-Party Services.

6. No Representations or Warranties
Vimeo is not responsible for actions or omissions by Third-Party Service providers and makes no representations or warranties about those services. Vimeo does not guarantee that it will maintain any specific integration with any Third-Party Service and it reserves the right to modify integrations, discontinue integrations, swap providers, or provide the same service by itself.

7. Specific Third Parties
7.1 Apple
With respect to our Apps for iOS or tvOS only, Apple, Inc. (“Apple”) shall be deemed an intended third party beneficiary of the terms of our terms of service that apply to our Apple Apps vis-a-vis you. In addition, and without creating any obligation, Vimeo, not Apple, shall be responsible for fulfilling any obligations relating to the operation of our Apple Apps except for any obligations arising from Apple’s contracts with you.

7.2 Google Maps
If you use the Google Maps features or content on Vimeo, you agree to be bound by the Google Maps/Google Earth Additional Terms of Service, available at https://maps.google.com/help/terms_maps.html, and Google’s Privacy Policy, available at https://policies.google.com/privacy.

7.3 Google reCAPTCHA Enterprise
Vimeo has implemented reCAPTCHA Enterprise in the Vimeo Services. Your use of reCAPTCHA Enterprise is subject to Google’s Terms of Service, available at https://policies.google.com/terms, and Google’s Privacy Policy, available at https://policies.google.com/privacy.

7.4 LinkedIn
If you connect your LinkedIn account to your Vimeo account, Vimeo will receive and store certain LinkedIn profile data. Vimeo will delete any stored LinkedIn data if you disconnect your account.

7.5 Samsung Tizen
If you are on an Enterprise plan and order a Samsung Tizen application powered by our "Vimeo OTT" platform, you agree to be bound by Samsung Electronics Co., Ltd.'s Terms and Conditions, available at https://seller.samsungapps.com/tv/contract/tnc.

7.6 Shopify
If you connect your Shopify Merchant account, Vimeo’s Shopify App may be linked to your Vimeo account. Vimeo is solely responsible and liable for the Vimeo Shopify App(s), including liability arising from development, use, marketing or distribution of or access to the Vimeo Shopify App(s). Shopify is not liable for any harm that may result from installation or use of the Vimeo Shopify App(s). Except where expressly stated by Shopify, Shopify cannot provide assistance with the installation or use of the Vimeo Shopify App(s).

7.7 Slack
If you connect your Vimeo and Slack accounts, we may collect the following information from Slack: Channel ID, Channel Name, Webhook URL, and Configuration URL. We will use this data solely for the purpose of providing the integration functionality and will retain it only as long as the integration is active. If you disconnect the Slack integration from Vimeo, we will promptly delete all of the data that is associated with the specific integration.

7.8 YouTube
If you use the YouTube API, you agree to be bound by YouTube’s Terms of Service, available at https://youtube.com/t/terms, and Google’s Privacy Policy, available at https://policies.google.com/privacy. If you have connected your YouTube account to your Vimeo account via the YouTube API, you may revoke access to your data via the Google security settings page, available at https://myaccount.google.com/permissions. If you upload content to YouTube that is made for kids, you must set your channel or video’s audience on YouTube’s website accordingly.

EU OTT Addendum

EU OTT Seller Addendum (P2B Regulations)
Last updated: September 1, 2022

This EU OTT Seller Addendum (“P2B Addendum”) is a part of Vimeo’s Terms of Service (the “Agreement”) and applies only if you are a business established in the European Union and use our “Vimeo OTT” platform to offer content to consumers located in the European Union. You can download digital copies of our online agreements, including this P2B Addendum, here.

Changes to our agreements
We will endeavor to provide advance notice of any changes to our Agreement that materially affect your rights or use of our Services. We may do this by, among other things, publishing a new version of our agreements online and providing notice via email or onsite notification. If the changes would result in a material reduction of your rights, they will become effective upon the renewal of your subscription or, if you do not have a subscription, within 30 days of publication.

Notwithstanding the foregoing, we may make the following changes at any time with or without notice: (1) changes that we believe in good faith to be required by applicable law; (2) changes to our Acceptable Use Policy (Section 5 of the Agreement) to address content that we believe in good faith to be harmful; or (3) changes that increase or do not affect your rights. Such changes will be effective upon publication.

Restriction, suspension, and termination
As stated in our Agreement, we may remove content that you upload and, in appropriate cases, your account, if you violate the terms thereof, including our Acceptable Use Policy. In such an event, we will provide you with a statement explaining our reasons and the facts or circumstances underlying it. If we terminate our Agreement for reasons other than your breach, we will provide notice at least 30 days before the termination date, unless an exception applies.

Complaints
We maintain a formal complaints-handling mechanism to address complaints or concerns, including where you (1) believe we have failed to comply with the EU’s Platform-to-Business regulations (EU Regulation 2019/1150); (2) experience technological issues with our Services; (3) have concerns about actions by us that may negatively impact your rights under our Agreement; or (4) seek to clarify the facts or circumstances concerning any decision by us to restrict, suspend, or terminate your account.

If you have an assigned account manager, we encourage you to contact that person directly. You may also email us or send us a physical letter (Vimeo.com, Inc., 330 West 34th Street, 5th Floor, New York, New York 10001, United States of America; Attention: Legal Department). In your correspondence, please describe the nature of your complaint or concern and attach any relevant documentation. Letters should be sent within 30 days after the issue arises (or when you discover the issue) and within 60 days if it involves account termination. If you do not contact us within these time frames, we may not be able to fully address your claim. We will endeavor to provide a response within 30 days after we receive your correspondence.

If we cannot resolve your complaint, you may refer the complaint to one of the mediators listed below:

JAMS
70 Fleet Street, EC4Y 1EU
London, United Kingdom
Tel: +44 207 583 9808
https://www.jamsadr.com

European Commission’s Online Dispute Resolution (ODR) Platform
1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon, SS15 6TH
Essex, United Kingdom
Tel: +44 3456 089579
Fax: +44 1268 582225
Email address: odr@tsi.org.uk

Video stock footage

Vimeo Stock Footage License
Last Updated: September 1, 2022

This Vimeo Stock Footage License Agreement ("License") is made by Vimeo.com, Inc. ("Vimeo") in favor of Licensee with respect to the Licensed Work "purchased" by Licensee through the Vimeo Stock service upon payment of the License Fee. After making a purchase, please print or save this document and your receipt for your records.

1. Definitions.
1.1 "Composite" means a watermarked, low-resolution version of a Licensed Work.

1.2 "License Fee" means the fee displayed at the point of purchase. Licensee must pay the License Fee, and any applicable taxes, upon purchase. All purchases are final and non-refundable.

1.3 "Licensed Work" means the stock video footage clip(s) that Licensee selects and "purchases" from Vimeo. If the Licensed Work is offered in different resolutions at different prices, the Licensed Work shall be limited to the specific version purchased.

1.4 "Licensee" means the owner of the Vimeo account that purchases the Licensed Work. If the Vimeo account owner is an organizational entity, the organization shall designate a single employee who will have the sole right to use the Licensed Work as permitted hereunder.

1.5 "Licensee Project" means an existing or future audiovisual work created or owned by Licensee.

1.6 "Permitted Distribution" means distribution, whether monetized or not, by (a) online means; and (b) limited theatrical or online release within the context of a film festival. For clarity, Permitted Distribution does not include linear television (e.g., broadcast, cablecast, or satellite television), physical media (e.g., DVDs or Blu-Ray discs), or commercial theatrical release.

2. Rights Granted.
2.1 Licensed Work. Subject to Licensee's compliance with the terms hereof, Vimeo grants Licensee a limited, non-exclusive, worldwide, perpetual, fully paid-up and royalty-free, non-transferrable, non-assignable, non-sublicensable right and license to incorporate the Licensed Work (or a part thereof) within one or more Licensee Project(s) for Permitted Distribution. The foregoing license includes the right to make copies of the Licensed Work for internal purposes and the right to stream, distribute, transmit, publicly perform, adapt, and sublicense the Licensed Work as part of each Licensee Project for Permitted Distribution, but not as a standalone work.

2.2 Delivery of Video Files. Upon purchase, the Licensed Work will be made available for download through the Vimeo Stock service.

2.3 Evaluation Rights. Subject to their compliance with this License and Vimeo's Terms of Service, https://vimeo.com/terms, registered Vimeo users may download a Composite on a gratis basis for evaluation purposes only. This evaluation license will last 30 days from download and may be revoked by Vimeo at any time. No Composite may be used in any final or publicly available video or other work. No watermark may be removed or altered.

3. Restrictions.
3.1 Prohibited Uses. Licensee shall not use or otherwise exploit the Licensed Work in any work that:

depicts sexual activity; is pornographic or obscene; contains defamatory statements; contains hateful or discriminatory speech; contains excessive violence; infringes upon any third party's rights; or violates any applicable law;
advertises or promotes any of the following: online gambling; alcohol; tobacco (including e-cigarettes); pharmaceutical products; illegal or recreational drugs; firearms; or any sex industry products or services; or
presents any recognizable person from the Licensed Work in a manner that (i) would be considered unflattering or unduly controversial by a reasonable person or (ii) is connected to political campaigning (including the endorsement of any party, candidate, or platform or any negative political advertisement).
3.2 No Use of Stills. Licensee may not, without Vimeo's prior written consent, use stills (i.e., single frames) from the Licensed Work: (i) in any advertisement or physical or digital poster for a Licensee Project, (ii) in any cover for any physical media concerning a Licensee Project, (iii) as a "thumbnail" to represent a Licensee Project, regardless of whether other content is added, (iv) in electronic or digital templates for the purpose of resale or other distribution, (v) to create any customized products for the purpose of resale to a third-party, or (vi) in trademark, design mark, tradename, business name, service mark or logo.

3.3 No Standalone Use. Licensee may not sell, distribute, sublicense, or otherwise exploit the Licensed Work separately from the Licensee Project. The Licensee Project must not consist substantially of the Licensed Work alone and may not be used as a means for reselling stock footage.

3.4. No Machine Learning, AI or Biometric Technology Use. Licensee may not use the Licensed Work for any machine learning and/or artificial intelligence purposes, or in connection with any technologies designed or intended for the identification of natural persons.

3.5. No Metadata Exploitation. Licensee may not use the caption information, keywords, accompanying text or other metadata associated with the Licensed Work separate and apart from the Licensed Work, or allow third parties to access or use any such information.

3.6. Attribution. Licensee is not required to provide attribution with respect to the authorized use of the Licensed Work, provided that if Licensee provides attribution to other stock content providers, then it shall provide similar attribution with respect to the Licensed Work. To the extent Licensee provides attribution (whether voluntarily or as required), Licensee shall, at a minimum, list Vimeo.com, Inc. and the name of the original licensor (i.e., the creator who developed the Licensed Work).

3.7. Audit. Within 30 days of receiving written notice from Vimeo, Licensee must provide Vimeo with free access to copies of the final Licensee Project(s) containing the Licensed Work for the purpose of determining compliance with the terms hereof.

4. Termination.
This License shall automatically terminate upon Licensee's breach of Section 3.1 or failure to pay the License Fee. Vimeo may terminate this License for any other breach by Licensee if, after providing 30 days' notice of the breach, the breach remains uncured. In the event of termination, Licensee must cease using the Licensed Work in any way, delete or destroy all copies of the Licensed Work (to the extent practicable and legally permissible), and confirm to Vimeo in writing that it has done so.

5. Intellectual Property.
As between Vimeo and Licensee, all right, title, and interest in and to the Licensed Work and any Composite shall remain the property of Vimeo and/or the original licensor. All rights not expressly granted are reserved. Licensee may not represent or suggest that it (a) is endorsed by or affiliated with Vimeo, the original licensor, or any person featured in the Licensed Work; or (b) is the owner or original creator of the Licensed Work or any work that is comprised mostly of the Licensed Work.

6. Representations and Warranties.
(a) Each party represents and warrants that it has the right and authority to enter into this License. (b) Vimeo represents and warrants that (i) it has the right to grant the licenses set forth herein; and (ii) to the best of Vimeo's knowledge, the Licensed Work, in its original, unaltered form, does not infringe upon any third-party intellectual property right. (c) Licensee represents and warrants that each Licensee Project (except for the Licensed Work) does not and will not violate any third-party rights, including intellectual property rights.

7. Limitations on Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIMEO SHALL NOT BE LIABLE FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF BUSINESS, PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES; OR (B) ANY AMOUNT EXCEEDING TEN THOUSAND DOLLARS (USD $10,000) PER LICENSED WORK.

8. Disclaimers.
Vimeo provides the Licensed Work on an "as is" basis. Vimeo makes no promises that the Licensed Work will be suitable for Licensee's needs or that the digital files relating to the Licensed Work will be available in perpetuity. EXCEPT AS EXPRESSLY PROVIDED HEREIN, VIMEO DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED.

9. Indemnification.
9.1 Vimeo Obligations. Subject to the terms hereof, Vimeo will defend, indemnify, and hold Licensee harmless from any and all losses (including reasonable outside attorneys' fees) ("Losses") arising out of any third-party claim (a "Claim") that the Licensed Work or its authorized use by Licensee infringes upon any third-party right (including any intellectual property right).

9.2 Procedure. Licensee must, within 10 business days of becoming aware of a Claim or threat of a Claim, provide written notice to Vimeo at legal@vimeo.com with a physical copy delivered by courier to Vimeo at the address below. Licensee agrees that this notice is a condition precedent to any right to indemnification and defense and that time is of the essence. Vimeo shall have the right to defend or settle any Claim, provided that Vimeo may not make admissions on Licensee's behalf or impose obligations upon Licensee without Licensee's prior written consent, not to be unreasonably withheld. Licensee must reasonably cooperate with Vimeo's defense of any Claim.

9.3 Make-Goods. In the event of a third-party claim, Vimeo may, in its sole discretion, provide a reasonable replacement for the Licensed Work. Should Vimeo do so, Licensee shall cease using the previous version. The replacement work will be licensed pursuant to the terms hereof as if originally licensed by Licensee.

9.4 Limitations. Vimeo shall have no indemnification or defense obligations for claims or losses (a) that exceed the monetary cap set forth in Section 7(b); (b) arising from the use of the Licensed Work in violation of this License; (c) arising from other content used in conjunction with the Licensed Work; or (d) arising from continued use of the original Licensed Work after Vimeo provides a replacement in accordance with Section 9.3.

9.5 Licensee Obligations. Licensee will indemnify, defend, and hold harmless Vimeo and its subsidiaries, parents, affiliates, directors, officers, employees, agents, and original licensors from all Losses arising from any Claim arising from: (a) the use of the Licensed Work in violation of this License; (b) Licensee's breach of any term hereof; or (c) any Licensee Project (except for the Licensed Work) or any materials used in conjunction with the Licensed Work.

10. General.
This License (a) shall be governed by the laws of the State of New York, without reference to conflict of laws principles; (b) sets forth the entire understanding of the parties regarding the Licensed Work; and (c) may not be modified except in a writing that is physically signed by an authorized representative of Vimeo. Any dispute arising out of or relating to this License shall be commenced in the state or federal courts located in New York County, New York. IN ANY SUCH ACTION, EACH PARTY WAIVES THE RIGHT TO TRIAL BY JURY.

11. Notices.
For inquiries regarding this License, please contact us here. Notices shall be sent to Vimeo at the address below:

Vimeo.com, Inc.

Attention: General Counsel

330 West 34th Street, 5th Floor

New York, New York 10001

Video on demand viewers

Vimeo On Demand Viewer Agreement
Last Updated: March 12, 2019

This Vimeo On Demand Viewer Agreement is a part of Vimeo’s Terms of Service and covers purchases of content on Vimeo On Demand.

1. Title by Title Viewing
1.1 You may purchase videos on a title-by-title basis, either on a “rent” or “buy” basis, for a one-time fee (displayed at the point of purchase), plus any taxes).

1.2 If you “rent” a video, you will have the right to stream it an unlimited number of times during your rental period (displayed at the time of purchase).

1.3 If you “buy” a video, you will have the right to stream it an unlimited number of times for so long as it is available on Vimeo On Demand. If the seller permits download, you may download the video file and retain a single copy for your personal use.

2. Subscriptions
2.1 You may purchase subscriptions to video channels for a recurring fee (displayed at the time of purchase). Upon payment of the initial fee, you may stream videos available in that channel during your subscription period.

2.2 Your subscription will automatically renew for the same period of time as your initial subscription period (e.g., month, year) until you cancel automatic renewal. Your payment method will be charged the subscription fee (plus any applicable taxes) at the beginning of each renewal period. You may cancel automatic renewal any time by adjusting your settings.

3. Viewing Restrictions
You may stream videos that you have purchased (whether by “rent,” “buy,” or subscription) for your personal viewing purposes. You may not: (a) transmit or distribute any video through any means; (b) publicly exhibit any video; (c) resell views of any video; or (d) allow others to log into your Vimeo account for the purpose of watching a video. All rights not granted are expressly reserved by Vimeo and each seller.

4. Content Availability
4.1 Videos are provided on an as-available basis. Vimeo does not guarantee that any particular video will be available for streaming or download after purchase. If a video becomes unavailable for any reason, Vimeo may, without penalty, eliminate or reduce the amount of time you have to stream the video.

4.2 Videos may be offered for sale in different formats (e.g, SD, HD, 4K, etc.). Your ability to stream a video in a particular format will depend upon your device and the bandwidth of your Internet connection.

4.3 Some videos may not be available for viewing on all devices or in all territories. Please check the Vimeo On Demand page for details before purchase.

4.4 Titles are made available to the purchasers exclusively through their Vimeo account. You must maintain your account in good standing in order to stream purchased videos. If your account is deleted, you will lose the ability to watch videos that you have purchased. Under no circumstances will we transfer viewing privileges to other accounts or platforms.

5. Refund Policy
All purchases are final and non-refundable. Refunds are not available for, among other things, partial subscription periods or unwatched videos. Notwithstanding the foregoing, Vimeo has the right, but not obligation to, in its sole discretion, issue refunds if it determines that the circumstances warrant a refund.

Use of AI generated content

Vimeo Artificial Intelligence Addendum
Last Updated: July 31, 2024

This Vimeo Artificial Intelligence Addendum is a part of Vimeo’s Terms of Service and governs your use of our Generative Tools (defined below).

Access. We may allow you to use our features that incorporate artificial intelligence tools and other technology (“Generative Tools”) to generate text, audio, video, and other content (“Output”) in response to prompts and other input (“Input”). Generative Tools are typically identified with a sparkle icon. You may disable access to certain Generative Tools in your account settings.
Limitations. Outputs may not be unique, and it is possible that the Generative Tools may generate the same or similar Output for other users if the Inputs are similar. The Generative Tools are experimental and may produce Output that is inaccurate, unreliable, inappropriate, infringing, offensive, or otherwise unsuitable. The use of Generative Tools may affect your ability to obtain or enforce any intellectual property rights in or to the Output.
Ownership. As between you and Vimeo, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output.
License by You. For any Output you are capable of asserting intellectual property rights in, you grant Vimeo a non-exclusive, worldwide, transferable, sublicensable, and royalty-free license to use, reproduce, prepare derivative works of, distribute, and perform and display publicly such Output (consistent with your privacy settings) to provide, support, and maintain our Services.
Restrictions.
General. You may not use the Generative Tools or the resulting Output in a manner that may infringe upon or violate the rights of any third party or violate any applicable laws, rules, or regulations, or our Terms of Service. You may not use our Generative Tools to generate Output that violates our Acceptable Use Policy. You may not submit any Input that contains sensitive information.
Synthetic Audio. You may not use the synthetic audio features of our Generative Tools if you or any individual in the Input reside in a jurisdiction that prohibits processing of an individual’s voice without the express permission of the individual whose voice will be processed. In addition to the restrictions in our Acceptable Use Policy, you may not use the synthetic audio features of our Generative Tools to, directly or indirectly:
Generate threats to child safety, illegal or regulated content, fraud and abuse content, election misinformation content, or violent, hateful, or harassing content;
Develop any competing synthetic audio product or service;
Create, train, test, or improve artificial intelligence or machine learning models using Output; or
Create Output for any purpose other than your internal or commercial work product.
Your Responsibilities. You acknowledge and agree that (a) you are solely responsible for vetting and evaluating the accuracy, appropriateness, legality, and suitability for your use of any Output before using it, including evaluating whether such use will infringe upon or violate the rights of others; (b) you assume all risk associated with your use of the Generative Tools and its resulting Output and that Vimeo, and Vimeo’s third-party providers, will have no liability for such use; and (c) it is your responsibility to comply with any laws or regulations requiring consent or notification of the use of artificial intelligence to generate Output.
Third-Party Providers. Your use of the Generative Tools may involve access to your Inputs and Outputs by third-party providers. Our third-party providers have agreed not to use your Inputs or Outputs to train their artificial intelligence models.
Other Terms. All other terms set forth in Vimeo’s Terms of Service (including Section 7 (Your Obligations)) govern your use of Generative Tools. To the extent there is an express inconsistency between the two documents, this addendum will prevail.

Video creation adendum

Vimeo Create Addendum
Last Updated: December 14, 2023

This Vimeo Create Addendum is a part of Vimeo’s Terms of Service and governs your use of our video creation tools (“Vimeo Create”).

Availability. The Vimeo Create features available to you will depend on your plan or, if you are a member of a team account, your user role.
License by You. You may submit your own audio, images, text, video clips, and other works of authorship (collectively, “Your Content”) to us for the purpose of creating a video using Vimeo Create. By doing so, you grant Vimeo a limited, worldwide, royalty-free license to analyze and make derivative works from Your Content for the purpose of creating a video at your direction. If you save the video, you will be deemed to have submitted the video pursuant to Section 6.1 of the Terms of Service.
License from Vimeo. Subject to your compliance with the terms hereof, Vimeo hereby grants you a limited, revocable, worldwide, royalty-free, non-exclusive, non-sublicensable and non-assignable right and license to use, stream, distribute, publicly perform and display each video created using Vimeo Create for any permitted purpose. You may not create videos using Vimeo Create for third parties.
Licensed Content. We may provide stock audio, images, or videos from third-party licensors (collectively, “Licensed Content”) for use in videos that you create using Vimeo Create. Subject to your compliance with the terms set forth herein, you may: (a) use Licensed Content available to your account type solely for creating original videos using Vimeo Create; and (b) distribute videos containing Licensed Content solely on or through Vimeo owned-and-operated online properties, YouTube, Facebook, Instagram, Twitter, and other similar online platforms that allow users to upload and share content. You may not distribute videos containing Licensed Content through any other means without our prior written approval.
Restrictions. You may not (a) resell or file-share Licensed Content separately from your videos; (b) use or distribute Licensed Content other than as expressly permitted herein; or (c) create works that contain, in substance, only Licensed Content. You may only use Licensed Content from editorial collections in an editorial manner (i.e., relating to events that are newsworthy or of public interest), and not for any commercial, promotional, endorsement, advertising, merchandising, or any other purpose.
Intellectual Property. As between you and us, all Licensed Content is owned by the applicable licensor and Your Content is owned by you. All rights not expressly granted herein are reserved.
Other Terms. All other terms set forth in Vimeo’s Terms of Service (including Section 7 (Your Obligations)) govern your use of Vimeo Create. To the extent there is an express inconsistency between the two documents, this addendum will prevail.

Bandwidth usage

Bandwidth on Vimeo
Bandwidth is the data used to deliver your videos to your viewers. Factors like the number of viewers, average time watched per view, and streaming quality all affect bandwidth.

Vimeo has a monthly bandwidth threshold of 2TB (measured as 2,000GB). If an account requires more bandwidth than what our subscription plans were designed to support, we’ll reach out to the user to explore alternative options. Those options can include upgrading to a custom plan that better fits their bandwidth usage, bringing down their bandwidth below the 2TB monthly threshold, or even migrating off of our platform, if Vimeo is no longer the best solution for their needs.

It’s important to understand that the vast majority of Vimeo’s users — over 99% — don’t reach our monthly bandwidth threshold and will never be required to pay for additional bandwidth.

If a user exceeds our bandwidth threshold, they can expect automated notifications alerting them of this. If their high bandwidth usage continues, the user will receive direct outreach from the Vimeo team. Users will have thirty (30) days to respond to our team and reach a resolution, and during that time there will be no changes to their account, videos, or service.

Vimeo offers account owners access to a report in their account that shows monthly bandwidth usage (see Bandwidth Report Walkthrough for a walkthrough).

In this article:

Exemptions
FAQ
What is bandwidth?
What’s the difference between bandwidth and storage?
Why does Vimeo have a bandwidth threshold?
What is Vimeo’s bandwidth threshold?
What impacts bandwidth?
How can I track bandwidth at Vimeo?
Which of my videos consume the most bandwidth?
What happens once I exceed the monthly bandwidth threshold?
What are my options once a Vimeo rep reaches out to me regarding my bandwidth usage?
How long do I have to decide?
What will happen if I don’t respond to Vimeo’s notices on my bandwidth usage?
How much does bandwidth cost at Vimeo?
What happens if I upgrade and use more bandwidth than was estimated?
How can I estimate how much bandwidth I might use?
What’s the difference between Custom, Enterprise, and OTT plans at Vimeo?
What can I do to manage or reduce my bandwidth usage?
Can I increase my bandwidth threshold by using multiple self-serve accounts?
Why does Vimeo have an exemption policy?
Exemptions
Effective April 18, 2022

We may, at our discretion, exempt certain self-serve users from our monthly bandwidth threshold or provide extra bandwidth at no additional charge. In most cases, users who meet the exemption criteria below will not be contacted regarding their bandwidth usage.

If you have been contacted by a member of our team and believe one of the below criteria applies to you, you may submit an exemption request for our review:

Creative professionals who are primarily using Vimeo to showcase their creative work (click to expand)

Nonprofits with an annual budget of less than $1M (click to expand)

Users who primarily use Vimeo through one of our strategic partnership integrations (click to expand)

The exemption criteria above are intended to better support Vimeo’s creator community and small nonprofits.

If you have an active Vimeo Custom bandwidth plan and believe you meet the exemption criteria above, you may submit an exemption request. If you qualify, we may permit you to terminate your Vimeo Custom plan and provide you with a prorated refund of any prepaid fees applicable to the remaining portion of the term.

This policy is not meant to be exhaustive and shall not be construed to impose limitations or obligations on Vimeo that do not appear in our Terms of Service. We may, from time to time, update our policy to address new requests that may arise.

If you have questions about your specific bandwidth use case, feel free to get in touch with our team and we’ll help answer your questions and find the right solution for your needs.

FAQ:
Q: What is bandwidth?
A: Bandwidth is the data that gets used when viewers interact with video content. When a video is uploaded and shared with viewers around the world, data is transferred across servers. Bandwidth is the metric that measures that data (usually in GB or TB units).

Q: What’s the difference between bandwidth and storage?
A: Bandwidth is the data used to deliver your videos to viewers around the world, while storage is the space it takes to store them on our servers. It is true that these can influence one another. For example, the larger the video file, or the greater the number of videos published, the greater the bandwidth required.

Q: Why does Vimeo have a bandwidth threshold?
A: Vimeo has a bandwidth threshold because our business model requires it. Vimeo is ad-free, which means we do not recoup any of our content delivery costs through advertisements and instead charge a flat subscription fee. When a user consumes more bandwidth than what our flat subscription plans were designed to support, costs can quickly scale above what we can sustainably provide at no additional charge. In those instances, we ask those users to either lower their bandwidth consumption or upgrade to a custom bandwidth plan that is better suited to accommodate their usage.

Q: What is Vimeo’s bandwidth threshold?
A: The bandwidth threshold is 2TB (measured as 2,000GB) per month.

Q: What impacts bandwidth?
A: Many factors impact bandwidth usage, including playing a video, loading the player and thumbnail image, downloading a video, video traffic, and live streaming an event. The primary driver however is how many people watch a video or a live stream, and what quality they watch it at.

Vimeo gives creators and viewers lots of options for the quality of playback, because we want your viewers to be able to watch your videos in the optimal conditions for their viewing environment. If the viewer does not select the playback quality, we use what we call adaptive streaming to intelligently choose the highest quality possible based on the viewer's network connection, graphics processing ability, and player size. You can check out Troubleshoot playback quality and buffering issues to read about playback quality.

Q: How can I track bandwidth at Vimeo?
A: Account owners can always access and track their bandwidth usage on a report located in their Vimeo account in analytics(you must be logged into Vimeo; this report is available to paid users).

Q: Which of my videos consume the most bandwidth?
A: This information will be soon available in your video analytics dashboard in your account. In the meantime, our team can provide you with information about how much bandwidth each video consumed.

Q: What happens once I exceed the monthly bandwidth threshold?
A: Generally, when users exceed the 2TB monthly threshold, we do not enforce this limit by stopping their ability to stream. Instead, users will receive automated notifications encouraging them to keep their bandwidth usage below Vimeo’s monthly limit. Someone from our team may reach out to you if your usage:

Exceeded 2TB per month at least two (2) times in the past 12 months, or
Exceeded 10TB per month one (1) time in the past 12 months
Q: What are my options once a Vimeo rep reaches out to me regarding my bandwidth usage?
A: There are a number of options for you in these instances, and our aim is to find a solution that best serves their needs. This includes:

Reducing bandwidth usage below 2TB/month and remaining on your current Vimeo plan.
Upgrading to a Vimeo Custom or Enterprise account, where pricing depends on the expected bandwidth usage. Rates are competitive relative to alternatives in the industry.
Exploring an alternative option to migrate, in the case that Vimeo is no longer the best solution for your needs.
Q: How long do I have to decide?
A: Users are expected to respond and reach a resolution within thirty (30) days from the initial outreach by our team regarding bandwidth usage.

Q: What will happen if I don’t respond to Vimeo’s notices on my bandwidth usage?
A: Users are expected to respond and reach a resolution within thirty (30) days from our initial outreach. During this time, users will receive multiple emails from the Vimeo team. If a resolution is not reached within this timeframe, the non-compliant account is at risk of being temporarily suspended. That means their Vimeo videos, wherever they are distributed or embedded, will no longer play for viewers (however, users will still have access to those videos). This is temporary and can be changed by responding to our team to find a resolution.

Q: How much does bandwidth cost at Vimeo?
A: The specific cost for each user depends on how much bandwidth they expect to use. Our team can help you estimate the amount of bandwidth you will need based on your usage. Bandwidth is priced per GB and includes volume discounts, meaning the higher the amount of bandwidth purchased is, the lower the cost per GB.

Q: What happens if I upgrade and use more bandwidth than was estimated?
A: Our team does our best to estimate the amount of bandwidth you will need based on your usage, and we recommend users purchase the correct amount of bandwidth upfront as it is more cost-effective. Vimeo’s custom plans are offered annually, so monthly fluctuations in bandwidth usage do not impact the annual pricing.

Q: How can I estimate how much bandwidth I might use?
A: Since numerous factors impact bandwidth, it’s only possible to provide a rough estimate of the expected bandwidth usage if the following information is known: How many monthly viewers will be watching the videos, what is the average watch time per viewer, and what quality/resolution the video will be watched in.

Q: What’s the difference between Custom, Enterprise, and OTT plans at Vimeo?
A: Vimeo offers a few advanced plans that service high bandwidth users:

Vimeo Custom: With this plan, users can continue using their Vimeo account at levels higher than the 2TB threshold per month. This plan provides the exact same feature set as Vimeo Premium (including live streaming), but with the addition of an account manager who can support their day-to-day needs and answer any business-related questions. This plan also offers advanced customer support.
Vimeo Enterprise: This plan is intended for more advanced video use cases and includes capabilities such as Live API access, Live backup stream, Vimeo webinars, Closed Captioning, and more.
Vimeo OTT: This offering is for users looking to monetize their live and on-demand video content across a branded site and mobile/TV apps. Learn more at Vimeo OTT.
Q: What can I do to manage or reduce my bandwidth usage?
A: Bandwidth usage is driven by multiple factors, including:

The number of viewers
The average time watched per view
The Bitrate or streaming quality: 4k, 1080p (HD), 720p, 540p (SD), etc.
If a user reduces any of the above inputs, then bandwidth consumption would decrease.

Q: Can I increase my bandwidth threshold by using multiple self-serve accounts?
A: No, the 2TB limit applies to all jointly controlled accounts. Opening multiple accounts does not increase your bandwidth limit.

Q: Why does Vimeo have an exemption policy?
A: We believe in the value of our custom and enterprise offerings to help businesses thrive. Our exemption policy exists to better support user groups like creative professionals, who are primarily using Vimeo to showcase their work, and small nonprofits.